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Frequently Asked Questions

How long does it take to get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please include "URGENT" in your subject line.

Can I report a problem with a review?

Yes! If you find inappropriate content or believe a review violates our guidelines, please contact us with the details and we'll investigate promptly.

How do I update my account information?

You can update your account information directly from your profile page. If you need help with account-related issues, we're here to assist.

Do you offer business partnerships?

We're always interested in partnerships that benefit our community. Please reach out with your proposal and we'll get back to you.